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Generative AI could revolutionize the way businesses operate. For health plans, it may enhance member experiences, optimize network management, and streamline administrative processes. Health [...]

Many voluntary benefits insurers struggle to manage their billing process because of poor practices related to member eligibility data. Many still send an employer group a bill and let the [...]

The past two decades have seen numerous technological advancements that few predicted but significantly impacted society. They include: The rise of smartphones: While mobile phones existed before [...]

Since 2020, the average insured pet annual growth rate has been 22.6%, with more than 5.5 million pets insured in 2023. Employers offering pet insurance are also on the rise. In 2022, 36% of [...]

Last month, The Centers for Medicare & Medicaid Services (CMS), released 2025 Medicare Advantage Star Ratings, and they continued to decline. It’s a troubling trend for health plans, [...]

The insurance insurance industry is rapidly transforming, driven by technological advancements, regulatory pressures, and evolving consumer expectations. As a result, insurers grapple with a [...]

In early October, many health plans released information webpages, microsites, and calculators related to the Medicare Prescription Payment Plan in preparation for the 2025 Medicare Advantage [...]

On Oct. 10, 2024, The Centers for Medicare & Medicaid Services (CMS) released the 2025 Medicare Advantage Star Ratings. CMS uses Medicare Advantage Star Ratings to measure the quality of [...]

On Oct. 4, 2024, The Department of Health and Human Services (HHS) released the 2026 Notice of Benefit and Payment Parameters. Here’s an overview of the regulatory document and more [...]

In April 2024, the Centers for Medicare and Medicare Services (CMS) finalized a rule that limited broker and agent compensation in Medicare Advantage and Part D prescription drug plans for 2025. [...]