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Premium billing software should give health plan member services teams a single screen showing member demographics, invoice history, payment history, and current balance without requiring reps to [...]

Premium billing reconciliation failures at health plans share a common root cause: data mismatches. Every gap between technology platform systems – enrollment platforms, billing platforms, [...]

New research from the Urban Institute projects major coverage losses under OBBBA. The One Big Beautiful Bill Act (OBBBA), signed into law in July 2025, introduced mandatory work requirements for [...]

Health plans that limit their premium billing platform to one or two payment channels leave money on the table. The populations health plans serve are not financially the same. Some members set [...]