Health Insurance Member Experience Technology
Improving member engagement reduces costs while also improving health outcomes. But scaling that engagement can be costly if you aren’t using the right tools and technology. With that in mind, [...]
Retail Cash Payments for Health Insurance Premiums
Years ago a client of ours came to us with a problem. As a state Medicaid agency that billed some Medicaid beneficiaries a small premium amount to access the program, they aimed to improve [...]
How to Modernize Health Plan Premium Billing
In February, Humana announced a value creation plan designed to streamline the business and enable an investment of $1 billion into their core Medicare Advantage product. The company aimed to [...]
Health Plan Premium Delinquency Management: Four Key Software Features
We recently had a conversation with a health plan about their premium billing platform. The health plan leverages a billing module offered by their core admin solution, a market leader. They [...]
Health Insurance Billing Manager – Your First 90 Days on the Job
You’ve landed a new job as a billing manager for a health insurance company. Hooray! As you celebrate in your new role, you realize you need to prepare. What you do in your first 90 days on the [...]
