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  • Home
  • Solutions
    • Billing and Payment Software
    • State Exchange Premium Billing
    • Private Health Insurance Exchange Billing
    • Health Insurance Premium Billing
    • Benefits Billing and Payment for Employers
    • Medicaid Capitated Payment Reconciliation
    • Medicaid Premium Billing & Collections
    • Benefits Billing for Benefits Administrators
  • About
  • Careers
  • Blog
  • Contact

Archives

Monthly Archive for: "December, 2020"
Home » Archives for December 2020
 Infographic: A Look at Medicare Star Ratings
0
By Chad Reinholz
In Insurance Premium Billing
Posted December 28, 2020

Infographic: A Look at Medicare Star Ratings

Last week we examined Medicare’s Star Ratings, the Centers for Medicaid and Medicare Services (CMS)  system of measurement for Medicaid Advantage and Prescription Drug Plans. Check out the [...]

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 A Guide to Medicare Star Ratings for Insurers
0
By Chad Reinholz
In Insurance Premium Billing, Popular
Posted December 21, 2020

A Guide to Medicare Star Ratings for Insurers

Bad reviews matter. According to research, bad reviews on sites like Google, Facebook, and Yelp impact revenue: a business with a 1 to 1.5 star Google rating will report 33% less revenue than the [...]

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 Health Insurance Customer Service Representative Training Tips
0
By Chad Reinholz
In Insurance Premium Billing
Posted December 14, 2020

Health Insurance Customer Service Representative Training Tips

I recently researched customer satisfaction scores of various health insurance companies and what I found was eye-opening. Using common review sites like Google, Yelp and the Better Business [...]

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 Health Insurance Market Concentration: An Analysis of the GAO’s Report
0
By Chad Reinholz
In Insurance Premium Billing, State Health Insurance Exchange
Posted December 6, 2020

Health Insurance Market Concentration: An Analysis of the GAO’s Report

One of the central tenets of American capitalism indicates that competition is good for consumers and businesses. When businesses compete, consumers get better prices and the quality of goods and [...]

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