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DC Health Link is the health care exchange operated by the DC Health Benefit Exchange Authority (HBX). It implements a health care exchange for the District of Columbia.  The exchange has a [...]

Implementing software in a government entity can be difficult. In fact, a 2013 Government Accountability Office (GAO) report found that “…federal IT projects too frequently incur cost [...]

From the advent of competitive individual markets in the Affordable Care Act (ACA) to the growth of the Medicare Advantage market, insurers today need to be more attuned to their customer [...]

In the summer of 2019, the Treasury Department, Department of Labor, and Department of Health and Human Services published a final rule in the Federal Register designed to “expand the [...]

Medicaid is a federal and state program that helps with medical costs for some people with limited income and resources. Funded jointly by states and the federal government, states administer the [...]