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After the Affordable Care Act created state-based health insurance exchanges, many states had grand plans to create thriving marketplaces where individuals could go to purchase health insurance. [...]

Our CEO recently MC’d a fundraiser for a friend whose health insurance wouldn’t cover the costs of his chemotherapy treatments. Why? Because he had purchased an inexpensive short-term insurance [...]

You’ve made the decision to outsource your insurance company’s billing and payment functions. You’ve researched vendors and want to create an RFP to determine who is the best fit for your needs. [...]

Minimizing delinquent payments in a health insurance exchange saves time and money. Delinquency communications not only cost staff time, but they also cost money to deliver to delinquent [...]