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After the Affordable Care Act created state-based health insurance exchanges, many states had grand plans to create thriving marketplaces where individuals could go to purchase health insurance. [...]

Our CEO recently MC’d a fundraiser for a friend whose health insurance wouldn’t cover the costs of his chemotherapy treatments. Why? Because he had purchased an inexpensive short-term insurance [...]

You’ve decided to outsource your insurance company’s billing and payment functions. You’ve researched vendors and want to create an RFP to determine who is the best fit for your needs. What [...]

Minimizing delinquent payments in a health insurance exchange saves time and money. Delinquency communications not only cost staff time, but they also cost money to deliver to delinquent [...]